Refund Policy
We want you to have a seamless shopping experience. If something isn’t right, we’ve got you covered.
90-Day Return Window
We accept returns within 90 days of your purchase if and only if:
✅ You received the wrong item.
✅ Your product has a manufacturer defect that affects its performance.
✅ You received the wrong item.
✅ Your product has a manufacturer defect that affects its performance.
How to Start a Return
-
Contact Us: Email our support team at whiskpetstore@outlook.com with your order number and photos of the issue.
-
Get Approved: We’ll review your request and provide a return authorization if eligible.
-
Ship It Back: Once approved, we’ll give you instructions on how to return the item.
Important Notes
🚀 If eligible, we’ll replace your item or issue a refund after we receive and inspect the return.
💲 Shipping costs for returns may be covered by us in cases of wrong items or defects.
💲 Shipping costs for returns may be covered by us in cases of wrong items or defects.
